Pedal Commander (VITALEN AUTO PERFORMANCE INC.) Terms of Service
All prices are subject to change without prior notice. Please call for current prices and availability of products. We reserve the right to discontinue products as necessary because of quality, availability, price or other reasons. All pricing is in USD for the USA market only.
All returns must be made within 30 days of delivery. A valid Return Merchandise Authorization (RMA) number must be first obtained by calling VAP INC. at (805) 465-7677. A 10% handling and restocking fee will be assessed for each item returned unless you have made other arrangements with VITALEN AUTO PERFORMANCE INC. All return shipping charges must be prepaid by the buyer. There are no refunds on shipping. All returned items must be in a new, resalable condition.
All merchandise is in good condition when it leaves our shipping department. If a part is lost (box was broken open) or damaged via transit, you should immediately notify VITALEN AUTO PERFORMANCE INC. and the carrier (UPS, FedEx, etc…). ALL shipped merchandise is insured for full value and the carrier is responsible for proper delivery. DO NOT return the damaged part(s) to VITALEN AUTO PERFORMANCE INC. without prior notification.
We make no claims as to emission performance for street or highway use. Some equipment is not sold for street use in any state or country where state or federal regulations prohibit its use. Some items listed in the online catalog are intended for off-road use only. VITALEN AUTO PERFORMANCE INC. does not make any claims of street-legal use of products that are not intended for use on public roads. We are not affiliated with Volkswagen Audi Group, Porsche AG, or any of their subsidiaries. All original artwork is the sole property of VITALEN AUTO PERFORMANCE INC.’s webmaster. VITALEN AUTO PERFORMANCE INC. is not responsible for errors on our website. Unauthorized duplication or transmission, electronic or otherwise, is strictly prohibited. VITALEN AUTO PERFORMANCE INC. does not encourage street racing and/or illegal racing on public roads. We encourage you to take lessons from your local racing schools and/or performance driving schools to better your knowledge of the use of your automobile and it’s handling capabilities if you do decide to race. Always remember to be careful while on the road and be courteous to other drivers. Last but not least…ALWAYS WEAR YOUR SAFETY BELT!
All items on this site (www.pedalcommander.com) are warranted to be free from defects in the materials and workmanship prior to installation. Warranty is only applicable to the original owner. This warranty does not cover labor, misuse, and faulty installation, failure of related parts or parts purchased from parties other than VITALEN AUTO PERFORMANCE INC. Please call for specific warranty information on each product. Each manufacturer may supply different timeframes for their products. VITALEN AUTO PERFORMANCE INC. does not support warranty claims on gray market sales.
We try to keep backorders to a minimum. If this is a time-sensitive purchase, please call us for approximate shipping dates. Some items may be drop-shipped from the manufacturer.
PAYMENT AND SHIPPING:
All ordered items must be prepaid before they are shipped. Payment can be made by VISA, MasterCard, American Express, and Discover. We also accept payment methods by Certified Cashier’s Check or Money Order in US dollars only. For Cashier’s Check or Money Order, please contact VITALEN AUTO PERFORMANCE INC. to receive an exact payment amount for parts and shipping. Pre-payment will include charges for parts and freight.
Purchases exceeding $1000 require a copy of a valid ID and a matching form of payment to complete the sales transaction.
OTHER SHIPPING INFORMATION:
USPS/UPS policy states that all packages require a signature in order for the package to be released. It is up to your individual USPS/UPS driver’s discretion if they feel comfortable leaving the package. All shipments with a value over $500 USD require a signature. Some shipments are drop-shipped and may take up to 5 business days to arrive. All orders except ECU upgrades will be sent via UPS Ground Service (domestic) unless otherwise specified. All ECU orders are shipped via UPS Next Business Day service (domestic) unless otherwise specified. All orders placed online or by phone with VAP will incur a $5 handling fee. No orders will be shipped to P.O. Boxes. Orders are normally processed within two business days from receipt of order. If carrier-attempts to deliver the merchandise are unsuccessful after three times, the order will be returned to VITALEN AUTO PERFORMANCE INC. and will only be reshipped at the buyer’s expense. All merchandise will be shipped FOB origin Newbury Park, California, the USA unless drop-shipped.
VITALEN AUTO PERFORMANCE INC. does not sell, rent, trade, or loan our customer’s names, VIN numbers, email addresses, or any type of personal information we collect. You may receive information from us that details new products, tracking numbers for shipping, or new features on our websites.
1. Copyrights and Trademarks
VITALEN AUTO PERFORMANCE INC. and its suppliers and licensors expressly reserve all intellectual property rights in all images, text, illustrations, designs, graphics, icons, photographs, programs, video clips, and other items that appear on the Website. Access to the Website does not confer and shall not be considered as conferring upon anyone any license under any of VITALEN AUTO PERFORMANCE INC.’s or any third party’s intellectual property rights.
VITALEN AUTO PERFORMANCE INC.’s names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of VITALEN AUTO PERFORMANCE INC. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on the Website. Access to the Website does not authorize anyone to use any name, logo, or mark in any manner.
References on the Website to any names, marks, products, or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply VITALEN AUTO PERFORMANCE INC.’s endorsement, sponsorship, or recommendation of the third party, information, product, or service. VITALEN AUTO PERFORMANCE INC. is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third-party websites, you do so entirely at your own risk.
2. Disclaimer of Warranties
VITALEN AUTO PERFORMANCE INC. MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE WEBSITE, THE SERVICE, OR THE CONTENT. VITALEN AUTO PERFORMANCE INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE WEBSITE, THE SERVICE, THE CONTENT, AND ANY PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED VIA THE WEBSITE. VITALEN AUTO PERFORMANCE INC. DOES NOT WARRANT THAT THE FUNCTIONS PERFORMED BY THE WEBSITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS IN THE WEBSITE OR THE SERVICE WILL BE CORRECTED. VITALEN AUTO PERFORMANCE INC. DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT, OR THAT ANY ERRORS IN THE CONTENT WILL BE CORRECTED. THE WEBSITE, THE SERVICE, AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
3. Limitation of Liability
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, VITALEN AUTO PERFORMANCE INC.’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED $100.00.
4. Governing Law
5. Forum Selection
You irrevocably consent to the personal jurisdiction of any state or federal court located within Ventura County, California, United States, and you waive any claim or defense that is based on inconvenient forum or improper venue in any suit or other proceedings that is brought in any state or federal court located within Ventura County, California, United States.